All defined terms used below shall have the meanings set forth in Our Terms and Conditions. See TERMS AND CONDITIONS.

This Privacy Policy explains how we collect, use, and share your information when you use this Site or interact with us. By accessing or using this Site, you agree to the terms of this Policy. This Policy applies specifically to this Site, and we are not responsible for the privacy practices of other websites linked to or from this Site.

We prioritize the privacy of children. We do not knowingly collect personal information from children under the age of 13. If you are under 13 years old, please do not provide any personal information to us. We expect that if you are under 18 years old, you are using this Site with the guidance and supervision of a parent or guardian.

Information Collection

We collect information from you in several different ways on this Site.

Registration and Ordering

Before using certain parts of this Site or purchasing products, you may need to fill out an online registration form. During registration, we will ask you to provide certain personal information such as your name, address, phone number, email address, gender, and credit card number. We may also ask for your country of residence or your organization’s country of operation to comply with relevant laws and regulations. We use this personal information for billing purposes, order fulfillment, communication regarding your order and the Site, and internal marketing. If there are any issues with processing your order, we may contact you using the provided personal information.

Information We Collect Automatically

We may also automatically collect information about you when you access or use the Site or transact business with Us, including:

  • Transaction Information: When you buy or return a product, we gather details about the transaction, such as the product information, price, and when and where it took place.
  • Log Information: We collect information about how you use our websites, including the type of browser you use, the times you access the site, the pages you view, your IP address, and the page you visited before coming to this Site.
  • Device Information: We gather information about the computer or mobile device you use to access our services, such as the device model, operating system, unique identifiers, mobile network information, and browsing habits.
  • Location Information: With your consent, we may collect precise information about your device’s location. Additionally, we may collect general location data each time you visit this Site.
  • Information Collected by Cookies and Other Tracking Technologies: We may employ cookies, web beacons, and similar tracking technologies to gather information about your interactions with this Site. This includes data about your browsing and purchasing behavior, as well as how you engage with our services. We use this information as described in the “Use of Information” section below. Most web browsers accept cookies by default, but you can usually modify your browser settings to remove or reject cookies.

Information We Collect from Other Sources

We might obtain information about you from other sources and connect or combine it with the information we already have. For instance, we may receive demographic details and address updates from third-party sources. Additionally, if you log into this Site using your social media account or share content publicly, such as photos, videos, or profile information, we may gather information from third-party social media platforms like Facebook.

Information Use and Disclosure

Internal Use

We utilize your personal information to handle your order and offer customer service. Internally, we may use your personal information to enhance the content and design of this Site, improve communication, and support our marketing efforts, including promoting our services and products to you. Additionally, we may analyze the general information about visitors to this Site to gain insights into the marketplace.

Communications with You

We will use your personal information to keep you informed about this Site, your orders, and your deliveries. When you register with us, we may send you a confirmation email. On rare occasions, if there are necessary service-related announcements (such as temporary service suspension for maintenance), we may also send you notifications. Additionally, if you provide your email address for purposes like entering a contest or subscribing to newsletters and special offers, we will use it to send you the requested information. You always have the option to unsubscribe or opt out of future emails. However, please note that you cannot opt out of receiving emails related to your orders, as we need to communicate with you about them.

External Use

We do not share, sell, rent, trade, or license your personal or financial information to anyone, except as mentioned below. We may share information with third-party service providers who perform specific functions on our behalf. However, we only share the necessary information for them to provide their services. To process your orders, we may need to provide your credit card number to financial service companies like credit card processors and issuers. When sharing your credit card number with others, we follow industry-standard security measures, including data encryption.

We may share your personal or financial information in certain circumstances:

  • If requested by law enforcement officials, subpoenas, court orders, or when required by law.
  • To protect our legal rights, enforce our terms and agreements, or to protect ourselves or others from harm.
  • In cases of fraud or illegal activities related to the use of this Site.
  • In the event of a merger, acquisition, or sale of our company or assets, your personal information may be disclosed to another company, but this will be subject to the Privacy Policy.
  • We may share non-personal information, like website traffic or order size, with advertising partners. This information does not directly identify you or any individual user.

Data Security

We use various methods to keep your information safe and secure, including administrative, technical, and physical measures. These measures are designed to prevent the loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction of your information.

Opt Out/Corrections

If you need to make changes to your personal information, stop receiving emails from us, or deactivate your account to prevent future purchases, you can request these actions by sending an email to care@khattemeethedesires.com. However, please refrain from including sensitive information like your credit card number in the email.

Offline Collection Use and Disclosure

We may also gather information through offline means. Any information collected offline will be handled in accordance with this Policy. For instance, if someone calls us to make a purchase or ask questions, we will only request the necessary personal information to process the order or provide answers. If we need to store any information, such as order details, we will enter it into our database.

Updates to this Policy

If We make any changes or updates to this Privacy Policy, We will share them on the Site to ensure that you are aware of the information We collect, use, and disclose. We recommend reviewing this Policy periodically to stay informed about any changes or updates. If you have any questions about the Policy, please reach out to us at care@khattemeethedesires.com.